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Refuee Immigrant Services logo

Assistance, Resources and Resettlement Services

We help foreign-born individuals and families coming through the federal government’s resettlement program find housing and employment and help connect them to local services and benefits.

From arriving at the airport to enrolling children in school to learning the city’s bus routes, there’s a lot to take in. We’ll be there to help.

How We Help

Well before a refugee individual’s or family’s arrival, JFCS staff secures housing and provides furniture, food and clothing. We provide essential, immediate and longer term assistance, including but not limited to airport pick-up, referrals to human services benefits, set-up of medical appointments, paperwork, ESL class referrals, peer group guidance and transportation issues.

Ivonne Smith-Tapia, Director | 412-422-7200 | ismithtapia@jfcspgh.org

Our experienced international staff helps our clients find work, navigate American workforce expectations and gain skills to move up the employment ladder.

How We Help

We work with you to evaluate your job skills, interests and past work experience in order to identify areas of opportunity that might be a good match for you. Our employment counselors have built relationships with local employers that hire newcomers. We’ll provide translators if necessary, transportation to interviews, resume assistance and more. Some refugees may be connected to the JFCS Career Development Center for further training. We provide a number of pre- and post-employment support services to help ensure your success in the workplace.

Michelle Tecza, Refugee Intake Coordinator | 412.904.5968 | mtecza@jfcspgh.org

Our weekly groups in native languages are a place where refugees and immigrants share stories and challenges, enjoy delicious foods, and learn from one another.

How We Help

We are currently running refugee and immigrant support groups in several communities, including Bhutanese, Congolese, Iraqi, Uzbek, Ugandan, Venezuelan, and more, including a Bhutanese ASL learners group and a parenting group for Spanish-speakers.

All groups are meet virtually and in-person at various locations throughout the community.


To get started – please fill out this form here: jfcspgh.org/risg.

Kristen Abdullah, Program Coordinator Refugee and Immigrant Support Groups | 412.350.9997 | kabdullah@jfcspgh.org

Immigrant Services and Connections (ISAC) is a five-agency partnership that will help you build your life in Pittsburgh. We help by connecting you to important resources, services and communities in Allegheny County. We will communicate with you in your language. We will listen to your questions and help you to find answers.

How we Help

ISAC provides clients with information, referrals and service coordination (with interpretation when needed) to assess needs and connect refugees and immigrants to a full range of community connections and bilingual navigation.

ISAC Pittsburgh

ISAC Hotline | 412.742.4200 | isac@jfcspgh.org