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Refugee Employment Specialist

The Refugee Employment Specialist is responsible for ensuring that employable adult refugees find employment within designated timelines specified by federal guidelines and that activities and client status are documented and shared with appropriate staff. The Refugee Employment Specialist may work with refugees, immigrants or other designated populations as assigned. This position may include grant administration. Employment services are under the supervision of the Refugee & Immigrant Services Director.

JFCS is known as a local leader in providing innovative and effective social service solutions to problems facing families and individuals of all ages and walks of life. Support ranges from counseling services, career services, guardianship services, immigration legal services, refugee and immigrant services, scholarship services and we run the Squirrel Hill Food Pantry. We offer support without regard to race, color, religion, ancestry, national origin, place of birth, gender, sexual orientation, familial status, age, handicap or disability.

Bachelor’s Degree in social service, education or related field; experience preferably in refugee or immigrant social services; bilingual a plus (especially in Nepali, Arabic, Dari, Swahili); excellent organizational and communication skills as well as ability to work under strict deadlines; ability to work as part of a team, including case workers, employment specialists, interpreters and others; sensitive to cultural differences of clients and staff from diverse backgrounds; functional vehicle required; able to work flexible hours.

Pre-employment Counseling Activities:

  • Conduct initial employment enrollments
  • Assess employment needs of clients
  • Create individualized job plan, budget and resume with each client
  • Provide job counseling (managing expectations), job search and job development assistance to clients
  • Communicate frequently with refugee caseworkers about client progress
  • Assist in new employer development Contacts employers on behalf of clients
  • Plan, develop curriculum, organize, coordinate, and leads job-related workshops for clients

Job Placement Activities:

  • Assist clients with job applications and follow-up as needed
  • Attend and/organize job fair events with or on behalf of clients
  • Prepare clients for interviews, ensures transportation to interview and provides post-interview communication

Post-employment Activities:

  • Follow up with employed clients according to required schedule and program requirements
  • Act as liaison with employers, available to trouble-shoot problems, especially as they relate to cross-cultural issues
  • Assist clients with upgrading to better paying/career-oriented jobs as allowed by program priorities

Administrative and Other Activities:

  • Maintain accurate written and electronic records in accordance with funding and agency requirements
  • Prepare case notes on all contacts with or on behalf of clients as soon as possible
  • Participate in departmental staff and planning meetings
  • Attend local employment meetings and refugee resettlement conferences as needed, local, regional and national
  • Participate in staff development and training opportunities provided by JFCS
  • Assume other responsibilities as assigned related to refugee services and JFCS employees in general.

Please email cover letter and resume to jobs@jfcspgh.org with “Refugee Employment Specialist” in the subject line.