Text Size

Refugee and Immigrant Youth Services Coordinator (Full-time Position)

Refugee and Immigrant Youth Services Coordinator (Full-time Position)

JFCS seeks an innovative, passionate, team leader who understands the needs of refugee and immigrant youth. Join our team and help make our neighborhoods, schools and community more welcoming and inclusive while at the same time, helping newly arrived refugee and immigrant youth feel empowered to express themselves, share their experiences, understand their new surroundings and be equipped to launch into the future of their hopes and dreams. 


MSW or Masters degree in related field (eg: Child Development, Adolescent Psychology, Non-profit Administration, Anthropology, etc.). Five years of experience, with supervisory experience required.  Experience in program planning and development.  Strong administrative management and organizational skills with a keen focus on details required for government grant compliance.  Good interpersonal communication and writing skills.  Ability to work independently and to manage the work of others.  Ability to work collaboratively and effectively as a part of a team as well as with external stakeholders such as schools and other youth serving organizations.  Insight into the experience of refugee and immigrant youth  preferred. Curriculum development experience a plus. Cultural humility and openness to learning a must. Must have access to reliable vehicle, insurance, and valid license. 

Position Summary:

Coordinates youth programming across all departments within JFCS for refugee and immigrant youth (K-12). Develops, manages and evaluates programs and activities focused on welcoming, orienting, mentoring and inspiring youth success. Supervises a cross-disciplinary team that provides cultural orientation, English language development, school integration, career and post-secondary educational options and cross-cultural curiosity in a developmentally appropriate manner and with a trauma informed lens.   Explores,  implements and advocates for innovative methods to address youth’s evolving needs both within JFCS and externally to teachers, schools and other youth serving bodies. Works closely with parents and families to coordinate youth activities, understand parental priorities and perspectives, and help interpret youth experience to support family harmony and balance. 

Duties and Responsibilities:

Direct Service:

  • Implement and assess programming for youth and their families through support groups, art, language acquisition, mentoring and fun activities.
  • Provide opportunities for youth leadership development. 
  • Implement developmentally appropriate, evidence-informed programming through curriculum development. 
  • Must be available to work after school hours and some weekends and or evenings for special events. 


  • Maintain accurate data on youth outcomes and milestone achievements. 
  • Produces accurate, timely reports and coordinates data for audits by granting agencies.
  • Refines program processes and activities based on consistent quality improvement and evaluation.
  • Facilitate mentor training and supervise mentor interactions focused on youth safety, developmental understanding and cultural respect. 


  • Develops mutually beneficial collaborations with community organizations such as ARYSE, Hello Neighbor, and Casa San Jose as well as schools throughout the region.
  • Coordinates JFCS staff within various external agencies and schools and provides for consistent, timely, and high quality programming. 


  • Identify emerging needs in the immigrant and refugee youth community appropriate for JFCS to address.
  • Develop new program approaches to address emerging needs identified by parents, community leaders and teachers.
  • Evaluate and modify existing departmental programs to better meet youth needs.


  • Develops and implements, in consultation with the JFCS Marketing & Communications team, a marketing plan for all JFCS youth  programs.
  • Assists the Marketing Department in the production of various marketing and fundraising materials.
  • Promotes the work done by JFCS at various professional and community settings.
  • Provides public presentations on behalf of JFCS.

Personnel Management:

  • Supervises and evaluates program staff.
  • Develops, implements and coordinates training aligned with goals.
  • Assist program staff with their talent development through training, special projects and other efforts.
  • Manages volunteers, mentors and interns involved with the program, as appropriate.

Other duties as needed.

About JFCS

Founded 81 years ago, JFCS was voted one of Pittsburgh’s best places to work for 10 years running. We are committed to helping people of all ages and backgrounds through life’s changes and challenges. We do this by providing comprehensive, innovative and compassionate social service programs for everyone who walks through our door and throughout the Greater Pittsburgh region.

To apply, click here.